Shipping policy

Processing

We ship orders within 2 business days. During busy periods there may be a short delay. Once your order ships, you'll get a confirmation email with tracking.

Where we ship

We ship within the United States only.

Rates and delivery times

Shipping rates and estimated delivery times are shown at checkout before you pay.

Delays, lost or stolen packages

Once a package is with the carrier, delivery times are up to them. We're not responsible for carrier delays or for packages marked delivered that are lost or stolen, but email us and we'll help you file a claim with the carrier.

Questions

Email donovan@slowride.com with your order number. For exchanges, see our Return & Exchange Policy.